Services

Our seasoned resources have years of utility Billing System and CIS experience to bring to your project.

Utility Business Readiness & Change Management

Successful Change Management requires moving the critical mass of employees from one environment or mindset to another. Regardless of the source or positive impact of the change, change is always stressful. Companies often fail to recognise the importance of managing the change as an integral part of managing the project. The results of this oversight could include a more difficult transition, poor employee morale and even project failure. The key to successful change management is effective communication of the upcoming changes and involvement of employees from all levels. Split Rock’s change management process provides a structured approach to move this critical mass towards success.

Business Readiness is the assessment of readiness for change. It is a discovery process, designed to ensure that your business and your workforce are ready for the changes and impacts that lie ahead. Our proven methodology will identify and address billing and CIS impacts (to the customer, the business or the project) prior to implementation.